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Support Assistant (Casual)

Bedford, Bedfordshire
£11.14 Per Hour
Job Type
5 Sep 2022
Support Assistant (casual) We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high- quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people s lives, each and every day. Join our Homelessness and Prevention team as a Support Assistant Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who often have other support needs. Our services include hostels, young peoples accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community. We re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision. The role We have a fantastic opportunity for someone to join us in the position of Support Assistant on a casual contract in Bedford. Clarence House in Bedford is our homeless hostel. This purpose-built hostel has 29 self-contained studio apartments with a team of support staff available 24/7, including specialist support officers to assist residents with a range of complex needs. Salary: £11.14 per hour Shifts: Casual (Bank) (phone number removed) or (Apply online only) Your responsibilities will include: Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community. Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education and work. Carry out support planning and risk assessments for high need customers with the support of a Support Officer. Working with the Specialist Support Officer to arrange and facilitate group sessions or activities. Collaborating with relevant community agencies to ensure customers receive appropriate advice and support. Ensuring that key performance targets are met and that all customer records are up to date What you will need to succeed We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers. The successful candidate will have: Experience of working with vulnerable people with a range of needs in a support capacity Strong IT skills and able to operate a variety of social media platforms Good communication skills and the ability to engage with, and respect the needs of, vulnerable people A 'can-do attitude and willingness to learn The offer Our benefits offer you an array of perks designed with your wellbeing in mind. Your holidays are important to us. Take up to 28 days annual leave plus bank holidays. Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year. Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities. Well done! With our colleague recognition programme you will know when you ve done a Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level. We re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7. Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification. Experience new things. We offer you a career break after 3 years continuous service. About us As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve. At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits. We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work. We welcome applications from everyone. Apply today for a fulfilling career in our Homelessness and Prevention team
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  • Job Reference: 704622187-2
  • Date Posted: 5 September 2022
  • Recruiter: One Housing
    One Housing
  • Location: Bedford, Bedfordshire
  • Salary: £11.14 Per Hour
  • Job Type: Permanent