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Insights Analyst

Location
Speke, Liverpool
Salary
£40,000 to £50,000
Job Type
Permanent
Posted
5 Sep 2022
Insights Analyst Salary: £40,000 - £50,000 DOE + 10% Bonus Location: Speke (Liverpool) / Hybrid working Key words useful in the role - Insights Analyst / Data Analyst / Reporting Analyst / Customer Data / PowerBI / Tableau / Python / CRM / SalesForce / Hybrid working / Liverpool A fantastic opportunity has come up to work for an innovative and market-leading organisation that partners with some of worlds leading brands including Amazon, Google and Microsoft. Due to an internal promotion and expansion, they are looking to recruit another Insights Analyst to join one of their Data teams (currently a team of 7 other Analysts), so if you are an passionate insights wizard that enjoys working on editing and practical analytical magic with strong emphasis on creating and implementing quantifiable solutions, then this opportunity may be the one for you. They also pride themselves with working with the latest and best technologies include Azure and Python, so if you re keen to work or learn both of these, they will also offer full training ion both areas, so you can add them to your experience portfolio swell as using them with day to day activities. Key areas of the role: Delivering analytical outputs and presentations to internal and external clients Working in partnership with clients to ensure the analysis to deliver analytical results, driving strategy and ensuring analytics deliver to business plans Delivering innovative value adding analysis and insights Managing insight analysts in line with agreed objectives and targets, whilst maintaining a dynamic and creative environment Delivering an exceptionally high level of objective insights based advice based on analytics to guide account strategies and tactics Taking analytical recommendations and supporting implementation of them into operations, working with stakeholders to deliver solutions that drive tangible improvements Working closely with the BI and Solutions Teams to ensure opportunities are appropriately designed and subsequently tracked through effective monitoring of advisor and customer behaviours Proactively identifying opportunities to improve the drivers of cost and revenue through analysis of trends, KPIs, root cause and other applicable analytical techniques Experience required: Degree level qualification in science or mathematics (Advantageous) Customer management experience (Preferred) Contact centre and channel analytical experience (Advantageous) Excellent numeracy, written, communication, planning, organisational, problem solving, time management, people management, prioritisation and influencing skills Demonstrable logical thought process as well as methodological approach to problem solving and analytics Proven understanding of fundamental statistical analytical techniques SQL coding skills and process analytical skills such as Six Sigma or Prince 2 (Advantageous) PowerBI or Tableau (PowerBI a preference) Salesforce experience would be advantageous Understanding and practical use of segmentation and predictive modelling techniques Experience in analysis of unstructured data such as speech, text and web data (Advantageous) Project management experience (Advantageous) The ability to make complex analytics simple to understand to our stakeholders Proven track record in effectively supporting change management initiatives (Preferable) If you feel you have the required skills and experience and would like to be considered for this opportunity, please apply by forwarding an up to date CV, and someone will contact you back within 48 hours. Key words useful in the role - Insights Analyst / Data Analyst / Reporting Analyst / Customer Data / PowerBI / Tableau / Python / CRM / SalesForce / Hybrid working / Liverpool Key words useful in the role - Insights Analyst / Data Analyst / Reporting Analyst / Customer Data / PowerBI / Tableau / Python / CRM / SalesForce / Hybrid working / Liverpool Key words useful in the role - Insights Analyst / Data Analyst / Reporting Analyst / Customer Data / PowerBI / Tableau / Python / CRM / SalesForce / Hybrid working / Liverpool Key words useful in the role - Insights Analyst / Data Analyst / Reporting Analyst / Customer Data / PowerBI / Tableau / Python / CRM / SalesForce / Hybrid working / Liverpool
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Details

  • Job Reference: 704625718-2
  • Date Posted: 5 September 2022
  • Recruiter: Digital Waffle
    Digital Waffle
  • Location: Speke, Liverpool
  • Salary: £40,000 to £50,000
  • Bonus/Benefits: 10% Bonus & Hybrid working
  • Sector: I.T. & Communications
  • Job Type: Permanent