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Customer Services Officer

Location
North Shields, Tyne And Wear
Salary
£19,547 to £21,411
Job Type
Permanent
Posted
5 Sep 2022
Are you looking for a secure permanent role where career progression is encouraged? Are you looking for a Customer Service role with no selling? Due to significant growth we are now recruiting for a team of Customer Service Officers to join our award winning client based near North Shields. Working in their state of the art contact centre we are looking for people who can deliver outstanding levels of Customer Service. You will have previous contact centre experience and be able to work under pressure. Working hours are shifts between 9am 7pm Monday to Friday and every other Saturday morning 9am 1pm. Salary progressing to £21,411 after 6 months 25 days holidays plus bank holidays Permanent contract Fabulous team culture Friendly Team Full Training will be given Free car parking facilities on site Company Pension Great public transport links and metro pass season ticket loan. Well established, secure organisation who encourages career progression. The Role: Receiving inbound calls from customers and providing quotes Support customers over the phone as well as email Resolve customer queries Ensure all areas of compliance are completed Update systems The Person: Experience of receiving a high number of calls, from either a contact centre role or administration role. Exceptional Communication and written skills Ability to work under pressure Be highly organised A great team player A stable career to date Pro Active High attention to detail. Start date Monday 3rd October. North Shield Based
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Details

  • Job Reference: 704621503-2
  • Date Posted: 5 September 2022
  • Recruiter: GLM Business Support Ltd
    GLM Business Support Ltd
  • Location: North Shields, Tyne And Wear
  • Salary: £19,547 to £21,411
  • Bonus/Benefits: Excellent company benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent