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Customer Service Admin

Location
St. Helens, Merseyside
Salary
£11.59 Per Hour
Job Type
Temporary
Posted
5 Sep 2022
Role: - Customer Service Administrator Salary: - Up to £11.59 per hour Hours: - Monday to Friday 08:00 - 16:00 Location: - Haydock (WA11) Contract: - Temporary ongoing Our client, a market leading company within their field, are currently seeking an experienced Customer Service Administrator to join their expanding team. The role: - As a member of the Customer Service team, you will have a range of responsibilities from processing customer orders, arranging transportation and relevant documents to providing 1st class Customer Service for all enquiries via email and telephone. Duties of the successful Customer Service Administrator- Ensuring that Sales Orders are entered on to company systems within 24hrs of receipt Arrange transport for finished orders using transport partners from the approved supplier list. Liaise with the customer if there any issues with the order or to ensure that the order is clarified properly if information is missing. Ensure that customers are kept up to date on the progress of their order and be proactive on informing the customers of any issues. Be the first point of call for any customer issues and ensure that any issues are captured in the customer Non-Conformance Reporting system. Raise any delivery paperwork required for an order prior to despatch. Send invoices to customers for payment. Skills and experience of the successful Customer Service Administrator: - Experience of dealing with customers in a pressurised environment Ability to work in a fast-paced environment Excellent communication, telephone, and organisational skills Problem solving ability IT literate Sage Line 500 desirable
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Details

  • Job Reference: 704907804-2
  • Date Posted: 5 September 2022
  • Recruiter: Pertemps Warrington
    Pertemps Warrington
  • Location: St. Helens, Merseyside
  • Salary: £11.59 Per Hour
  • Sector: Administration
  • Job Type: Temporary